Carrefour
Onboarding video for a distribution center in São Paulo and a workshop with the Environment, Health and Safety team on leadership, risk perception and communication.
Retail
Safety culture in stores and in the operations that supply them, with attention to the role of local managers, supervisors and teams on different shifts.
Context
Safety decisions close to the people who serve and restock
Retail brings together customer service, restocking, receiving goods and support activities. In a single store, people with different roles share spaces and schedules. Peak periods and team changes alter this routine.
When there are many locations, corporate guidance needs to be understood by local leaders facing different realities. Reading the culture means looking at how these people set priorities, talk with their teams and respond to problems that come up in the work.
The relationships between stores, distribution and service providers also matter. Safety depends on decisions that cut across these areas, such as how activities are organized, the availability of resources and support for people starting in a new role.
Our work
Clarifying the role of local leadership
Depending on the scope, the assessment can involve different store formats and support sites. Listening helps identify common issues and situations that need specific treatment at each location.
Leadership training and follow-up draw on examples from the retail routine. The work can support the rollout of management tools and routines, checking how teams understand them and what adjustments are needed for them to be used.
Learn about our approach →Project experience
All clients →How we can help
All services →Safety Culture Assessment →
Understand management practices and what teams experience across different activities.
Safety Culture Transformation →
Support the rollout of practices and follow up on the difficulties teams encounter.
Liderança Antifrágil →
Develop leadership through experiences tied to the work context.
Depending on the organization’s needs
- Serious Injury and Fatality (SIF) Prevention Maturity Assessment →
Examine how critical exposures are understood and how controls are monitored.
- Strategic Safety Planning →
Define priorities, responsibilities and ways to monitor the work.
- Accident Investigation →
Understand the conditions and decisions involved to guide organizational learning.
Other industries
See all industries →
Logistics and Transportation →
Leadership and safety culture in warehousing, cargo handling and transportation, taking into account the decisions that connect each stage of the operation.
Consumer Goods →
Safety culture in the manufacture of everyday products, taking into account teams, production changes and the activities that keep the operation running.